Shipping and Delivery Information at Our Moroccan Store
At our Moroccan store, we prioritize your shopping experience by offering seamless shipping and delivery services. Our operations run year-round, seven days a week, except for official public holidays. We collaborate with reliable shipping companies to ensure your orders reach you efficiently.
Fast and Convenient Shipping
We aim to make your online shopping experience hassle-free. Whether you’re ordering our authentic Moroccan products locally or internationally, we’ve streamlined the shipping process for your convenience.
Shipping Costs and Delivery Times
Our Moroccan store partners with trusted shipping companies, including DHL, Aramex, and Amana Post, to deliver orders across Morocco and internationally. We are continuously working to expand our partnerships to provide you with even more options.
Shipping Partners
Within Morocco:
Aramex: Shipping starts at $7.50 for the first kilo. Additional rates apply based on the weight of your package.
DHL: Shipping begins at $10.30 for the first kilo, with an additional $2 for every extra half kilo.
Amana Post: A flat rate of $6.90 applies for up to 4 kilos.
International Shipping:
We deliver to Gulf countries (Saudi Arabia, UAE, Qatar, Bahrain), as well as to Egypt, Jordan, the UK, Canada, Australia, and the USA.
Aramex: Starting at $9 for the first half kilo and $3.40 for each subsequent half kilo.
DHL: Delivery within 3 to 5 working days. Regular mail options take 10 to 25 working days.
Free Shipping Offers of our Moroccan store
Orders exceeding specific thresholds qualify for free shipping, including popular products like Moroccan bath sets, skincare bundles, and artisanal oils.
Important Notes
Customs and Taxes:
For Saudi Arabia and other Gulf countries, customs duties and taxes may apply, and these are not included in the shipping fees.
Each country may have separate customs regulations.
Home Delivery Services:
Saudi Arabia: Both Aramex and DHL provide direct-to-door delivery.
International Customers: Home delivery is available in most regions via Aramex or DHL.
Tracking Your Shipment
We keep you updated every step of the way. Once your order is shipped, you’ll receive a tracking number via SMS or email. Use this to monitor your shipment directly through the shipping company’s website.
Bulk Orders and Discounts at Our Moroccan Store
Our Moroccan store offers discounts on bulk orders over 32 kilos. Free shipping and product discounts are available for wholesale purchases. For inquiries, contact us directly through phone or WhatsApp support.
